Luke Mitchell is the head of the behaviour support service for the Wellspring Academy Trust which supports mainstream primary, secondary, special and alternative provisions. Luke is responsible for ensuring the 26 schools within the trust are supporting challenging behaviour in the most effective ways.

The trust is proud of its zero permanent exclusions in the last 7 years.

During the session, Luke will be sharing some of the techniques and strategies he uses to reduce the risk of challenging behaviours. This practical session will use video footage of children in low level and crisis situations to look at how staff can begin to translate the behaviour of children.

When attempting to de-escalate, staff often rely on a range of distraction techniques and the use of behaviour management systems. These techniques are often unsuccessful as they don’t meet the needs of individual pupils. Luke will be taking a look at how a relational approach to behaviour management can help children begin to display socially acceptable behaviours.

Luke will teach you a number of de-escalation techniques that will enable you to maintain high expectations whilst using consistent flexibility.

Some of the strategies that will be covered include:

  • therapeutic language
  • the social discipline window
  • stretching a child’s window of tolerance
  • assertive and affect language


This is a single session, run across a choice of dates:

  • Monday 19 April 2021, 3.30-5pm – all staff with a secondary focus
  • Tuesday 11 May 2021, 3.30-5pm – primary focus
  • Thursday 10 June 2021, 3.30-5pm – support staff

Location: virtual

Delivered by: Luke Mitchell

Book your place here(opens in new tab).